Skip to main content

Welcoming Back Your Customers



Dear all,

Welcoming back your customers


For those with businesses in the hospitality sector, the announcement that you can open on the 4th of July may have been met with relief, excitement and also apprehension. You know that things will have to be done differently now and it is absolutely vital that you are ready. If you are not Covid ready by the 4th July than you must remain closed until you are. 

It is really important that you familiarise yourself with the government guidelines as there are many things you need to consider and have in place before you welcome back your first customers. I have included a link to the official government guidelines published on 23/06/2020.


As you may well know, I co-own a bar in Brighton so I thought I would share with you some of the things we have been putting in place to prepare: 

  • We will be keeping a temporary record (21 days) of all customers that enter the venue. This will include, name, email address, phone number and time in and out. (This is to assist with NHS Test and Trace)
  • We will allow tables of 4 maximum (only 2 households can meet inside).
  • No groups allowed and everyone must be seated
  • It will be table service only
  • The tables will be spread out further than normal to maintain social distancing (2m is the guidelines reducing to 1m if that is not possible)
  • Customers will be provided with hand sanitiser on arrival and we will encourage the use of masks when moving around the venue (not necessary when sat at their allocated table)
  • We will encourage the use of our takeaway service so that customers can enjoy their drink away from the venue.
  • There will be door staff on the entrance to ensure any queues building up are managed and social distancing is maintained as people enter and exit the venue.
  • We have ramped up our cleaning programme to ensure hard surfaces are sanitized every hour. Whenever a table is vacated, the table and chairs will be cleaned before reuse.
  • We will display our Covid-19 Secure certificate clearly throughout the venue – see attached.


I wanted to take a moment to give you a huge pat on the back for getting through such a challenging time while your business was forced to shut, and while I know it’s not over yet, there is light at the end of the tunnel. Every business is unique and will have its own challenges to overcome but if I can support you in any way then please get in touch. 

It may take a while for business to return to normal and if you have concerns, please book a ‘trading in difficult times’ appointment and we can chat via Zoom.



Other links you may find useful are listed below:

This link takes you to guidance for hotels and other guest accommodation.
https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/hotels-and-other-guest-accommodation

These links takes you to further guidance for retail and hospitality businesses.
https://new.brighton-hove.gov.uk/coronavirus-covid-19/advice-retail-and-hospitality-businesses

https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/restaurants-offering-takeaway-or-delivery

STAY SAFE

 Aaron Mcleish


Labels:

Comments

Post a Comment

Popular posts from this blog

More Information- CJRS and SEISS

As we start another week,  I felt it was important for me to share the latest updates with you regarding the Coronavirus Job Retention Scheme and the Self-Employed Income Support Scheme. HMRC Recovery Powers HMRC have put together the draft legislative package to reclaim payments under CJRS and the Self-Employed Income Support Scheme. This is subject to a HMRC consultation which comes to an end on 12th June. Under the draft legislation, HMRC will have the power, by way of a 100% tax charge, to recover payments which were either: Not due Not used to pay wages and PAYE Not used to make pension contributions Penalties will be imposed where there has been deliberate non-compliance. This comes at the same time as HMRC have notified that, to date, they have picked up on nearly 2,000 fraudulent CJRS claims to date. This is, in part, due to ongoing calls to their Fraud hotline number 0800 788887 and also through their online whistle-blower report webpage. Big reminder – 10th June last date to
Post a Comment
Read more

Newsletter 08/03/2021

Well I’m sure for many of you today is a big day as children return to school and we begin the slow transition back to normal life. If you require further explanation on any of the topics in todays newsletter then don’t hesitate to get in touch. Our contact details are at the bottom. Todays topics include: Super Deduction 130% Corporate First Year Allowance Electric Switchover – The benefits In my previous newsletter dated 01/03/2021 I shared with you some benefits of electric cars for your business. I want to revisit that as there is still more to say on the matter. The Corporate Super Deduction Allowance (SDA) - 130% What is it? It is a 130% first year allowance deduction for expenditure incurred in purchasing plant & machinery (P & M)  that would normally qualify for main rate writing down allowance of 18%. When can you claim it? You can claim it for expenditure incurred on or after 1st April 2021 up to and including 31st March 2023. When is the expenditure deemed to be incu
2 comments
Read more

Just Checking In...

Together We Count want to help your business thrive, so please let us know what is coming up in the next month, quarter or year. We feel that communication is key, therefore, so we can give you a proactive service please let us know about your up and coming personal and business financial plans. Often, if you tell us about something after the event has taken place it’s too late for us to give you advice. Over the coming months there may be developments in your business or personal affairs where, if you tell us about them in advance, we may be able to help you to: Save time or money Get a better solution Avoid the risks and pitfalls Receive the most favourable tax and accounting treatment Or in some other way get a better result On the other hand, if you tell us about them after the event it may be too late. We would therefore ask you to read this Appendix carefully and advise us immediately if any of the situations listed here become relevant to you. Property and investments Buying or
Post a Comment
Read more