The UK economy is ever-changing. We are experiencing high rates of inflation, which the government has reacted to by increasing interest rates. Because of this, people may have less disposable income, due to borrowing payments increasing. This may result in households spending less on luxuries, instead, they are prioritising essential spending. This shift in spending habits is likely to continue in the future as people become more mindful of their finances. In short, credit control is the practice of making sure your customers don't take too long to pay you.  I feel that reactive spending on plumbing and heating is not a luxury, it’s essential! Plumbing and heating firms supply and deliver a necessity. If the plumbing and heating were to become faulty in one's home, then people would prioritise getting this fixed to ensure they have water and warmth. This is potentially good news for many plumbing and heating businesses because you should be able to weather the economic storm